Terms & Conditions for Glaze Paws
Welcome to Glaze Paws! These Terms and Conditions govern your use of our online platform and the services provided by Glaze Paws. By accessing or using our service, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our service.
1. Acceptance of Terms
By accessing and using our site for browsing services, online booking, or gathering pet care tips, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.
2. Services Provided
Glaze Paws offers a range of professional pet services including:
- Professional dog grooming
- Pet styling and breed-specific cuts
- Doggy spa treatments
- Nail trimming
- Ear cleaning
- De-shedding services
Our online platform also provides resources for pet care tips and allows for convenient online booking of these services.
3. Online Booking and Appointments
- Booking Confirmation: All online bookings are subject to availability and confirmation. You will receive a confirmation email or message once your appointment is secured.
- Cancellations and Rescheduling: We require at least 24 hours' notice for any cancellations or rescheduling of appointments. Failure to provide adequate notice may result in a cancellation fee.
- Punctuality: Please arrive on time for your scheduled appointment. Late arrivals may result in a shortened service duration or rescheduling, depending on availability.
4. Pet Health and Safety
- Vaccinations: For the safety of all pets and staff, we require all pets to be up-to-date on their vaccinations. Proof of vaccination may be requested.
- Health Conditions: Please inform our staff of any pre-existing health conditions, allergies, or behavioral issues your pet may have prior to their appointment. This allows us to provide the safest and most comfortable experience for your pet.
- Emergencies: In the event of a medical emergency during a grooming session, Glaze Paws reserves the right to seek veterinary attention at the owner's expense.
5. User Conduct
When using our site, you agree not to:
- Violate any applicable laws or regulations.
- Post or transmit any unlawful, threatening, abusive, defamatory, or obscene material.
- Interfere with or disrupt the operation of our service or servers.
- Attempt to gain unauthorized access to any portion of our site or any other systems or networks connected to our site.
6. Intellectual Property
All content on this online platform, including text, graphics, logos, images, and software, is the property of Glaze Paws or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without our express written permission.
7. Limitation of Liability
Glaze Paws will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of our services or our online platform. This includes, but is not limited to, any errors or omissions in content, or any loss or damage of any kind incurred as a result of using our services.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.
9. Changes to Terms
Glaze Paws reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes by posting the new terms on this page. Your continued use of our service after any such changes constitutes your acceptance of the new Terms and Conditions.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Address: Western Islands, Singapore, Singapore